FAQs

Design Services

1. What types of design services do you offer?

We offer a wide range of design services including graphic design, social media posts, UI/UX design, branding, illustration, mascots, and more.

2. Can I see examples of your previous work?

Yes, you can view our portfolio on our website under the 'Projects' section to see examples of our past projects.

3. How do you ensure the designs meet my needs?

We start with a detailed consultation to understand your requirements and preferences. We also provide multiple revisions to ensure the final design meets your expectations.

Payment

1. What payment methods do you accept?

We accept various payment methods including credit/debit cards, Apple Pay, PayPal, and bank transfers.

2. Do you accept Crypto?

Yes. BTC, SOL, LTC, & BCH Only

3. Do you do half before & after completion payments ?

No, payment is required upfront

Turnaround Time

1. How long does it take to complete a design project?

The turnaround time varies depending on the project’s complexity. On average, smaller projects take 2-3 days, while larger projects can take up to 2-4 weeks.

2. Can you accommodate rush orders?

Yes, we can accommodate rush orders for an additional fee. Contact us to discuss your timeline and requirements. (Please note, rush orders are not cheap)

3. How will I receive my final design files?

Final design files will be delivered digitally via email or a secure download link in formats suitable for both web and print use.

Our Team

1. Who will be working on my project?

Your project will be handled by our experienced team of designers, each specializing in different aspects of design to ensure high-quality results.

2. Can I communicate directly with the designer working on my project?

Yes, we encourage direct communication with your designer via email to ensure all your ideas and feedback are accurately captured.

3. How do you handle feedback and revisions?

We welcome your feedback throughout the design process. We offer multiple rounds of revisions to ensure the final product meets your expectations.

Why Choose Us

1. What sets your design agency apart from others?

Our agency combines creative expertise with a client-focused approach, delivering high-quality, tailored designs that help you stand out.

2. Do you have experience in the industry?

We have worked with clients across various industries including discord communities, retail, Influencers, clothing brands and more. Please check our portfolio for relevant examples.

3.What is your satisfaction guarantee?

We are committed to your satisfaction. If you're not happy with the final design, we will work with you to make it right.

Process

How do I start a project with your agency?

Simply place an order through our website. We'll set up an initial consultation to discuss your needs.

What is your design process?

Our design process includes an initial consultation, research and planning, design development, revisions, and final delivery.

How do you handle confidential information?

We take confidentiality seriously. All project details and client information are kept secure and are not shared with third parties.

Additional Services

1. Do you offer printing services?

While we specialize in design, we have a partnership with a reliable printing company to offer high-quality printing services for your designs at the best prices.

2. Can you help with social media marketing?

Yes, we do offer social media marketing services, but please note that these services are not cheap. We do not operate on a commission or pay-per-views basis. A contract and upfront payment are required before we begin any work. We offer either a one-time fee, depending on your needs, or a monthly plan. Additionally, we can create custom social media post designs to enhance your online presence.